Rich contact management - Instantly access your centralized customer and contact information, including complete histories.

Time management - Stay on top of your day with reminders, alerts and a complete view of your schedule.

Marketing automation - Automate mass mailings by easily generating targeted, personalized email, letters and faxes from a central location - and track results!

Opportunity tracking - Get immediate updates for your pipeline and track products, prospects, revenue potential, and closing dates in real time.

Team-based collaboration - Share critical information across the whole team, inside and outside your office.

Reporting and analysis - Analyze your leads, sales, and marketing so you can concentrate efforts on the strategies that are delivering results!

Forecasting - Sort sales by product or probability and see weekly, monthly, quarterly and yearly quotas.

Synchronization - Arm team members with the latest contact details via point-to-point synchronization, syncing with PDAs and other handheld devices, or syncing via GoldSync.